Diane’s Footcare Practice Journey to Success

Diane's Footcare Practice Journey to Success:

Discover How a Passionate BC Foot Care Nurse Built a Thriving Private Practice and Achieve a Remarkable 300% Growth of Her Business


Diane’s Story

Meet Diane, a dedicated nurse and the proud owner of Advanced Footcare by Nurses Inc – a unique private nursing practice offering mobile and clinic setting nursing foot care services to the communities of South Surrey, Langley, Township of Langley and White Rock. Diane was passionate about making her business thrive, but realized early on that managing the demands of running a successful business and providing top-notch care for her clients was a tough balancing act. 


8 Hours
Saved per week

95% Client Satisfaction

Challenges Diane Faced

The cumbersome manual processes made it challenging to keep up with the increasing demand for her services.

“Each day felt like a never-ending stretch, with endless hours spent on administrative tasks, leaving me feeling overwhelmed and exhausted”.

Diane knew deep down that she needed to find a smarter and more efficient way to manage her business if she wanted her practice to grow and thrive without the constant challenges. Even more pressing, as a regulated professional, Diane was also responsible for complying with various legal obligations, which added to the complexity of managing her business.

The Opportunity For Improvement

As Diane embarked on her quest to find a solution that could cater to the needs of her private practice and its clients, she identified several critical opportunities she wanted to capitalize on. These included:


    Access to records and documentation on the go.


    Streamlined scheduling of appointments.


    Enhanced communication channels with clients.


    Ability to process payments without a terminal and consolidate all transactions in one centralized location.


    Assurance that the solution complied with her professional obligations regarding privacy and confidentiality as a regulated professional.

    By focusing on these key areas, Diane aimed to enhance the overall effectiveness and efficiency of her practice, while ensuring that her clients received the highest level of service and care.

    Achieving Growth and Operational Efficiency through Streamlined Processes

    Diane stumbled upon CompanyOn one day and decided to give it a chance. By adopting the platform, she was able to optimize her workflow and reduce the burden of manual and redundant processes.

    “The app’s ability to manage my client base in a more efficient and flexible manner, regardless of location or time, was particularly valuable”.

      Accelerating the booking process and eliminating scheduling friction at all times

        The appointment scheduling feature proved to be a game-changer for Diane, allowing her to manage her appointments with ease, eliminate scheduling conflicts, and enhance communication with her clients. Appointment reminders and follow-up messages helped to significantly reduce no-shows and improve overall client communication.

        Keeping Client Information Organized and in One Place. 

          Diane was thrilled to have access to her patient records from anywhere, without the need to lug around paper files. CompanyOn stored all her records securely in the cloud on Canadian servers, in accordance with her regulatory college’s requirements and the law. This made it easier for her to provide personalized care to each client and ensure accurate and timely documentation.

          Getting Paid Faster For Services Rendered

            Diane could use the software’s billing and payment processing features to ensure she was paid on time and accurately. But more importantly, the ability for her to consolidate all transactions in one centralized place.

            “By using CompanyOn’s professional and branded invoices tailored to my own practice, not only does it save me time but it also elevates the overall presentation of my business, conveying a sense of professionalism and competence to my clients”.

            Maximizing Business Performance

              Diane’s diligent efforts have yielded impressive results, with her practice experiencing a remarkable 300% growth. Leveraging the technology and solutions offered by CompanyOn, Diane has not only elevated her business operations but has also enhanced the overall client experience, resulting in a surge in revenue and client satisfaction from 80% to 95%.

              As the demand for her services continued to increase, Diane expanded her operations by bringing more nurses on board.

              Achieving a Better Life-Work Balance Through Time Optimization

                Perhaps the most significant accomplishment Diane has achieved with how she runs her private practice is her ability to reclaim the time she was spending on admin tasks and documentation. As a solopreneur nurse, she has been able to save over 8 hours per week on administrative tasks. This has allowed her to spend more quality time with her loved ones, pursue her hobbies, and take better care of her personal well-being.

                Diane’s story shows us that with determination, dedication, and the right tools, we can overcome the pain points of running a business and achieve our goals. By embracing technology and delegating tasks, we can free up more time to focus on the things that matter most to us.

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                Try Our Platform Free for 14 days.

                See CompanyOn in Action

                Schedule A Free 1:1 Personalized Demo

                How to Optimize EHR Documentation for Better Patient Outcomes

                How to Optimize EHR Documentation for Better Patient Outcomes

                Maximizing Efficiency and Quality of Care with Streamlined EHR Documentation for Mobile Healthcare Providers.



                As a healthcare provider running your own practice, you know that managing patient care can be a complex and time-consuming task. One of the most important aspects of patient care is documentation, and having the right tools in place can make all the difference. In this post, we’ll share six tips for better documenting care using an electronic health record (EHR) system.

                Utilize templates

                Most practice management software comes with pre-built templates for common conditions and procedures. Using these templates can save you a lot of time and ensure consistency in your documentation. By using the same template for all patients with a particular condition, you can ensure that all of the important information is captured and that your notes are easy to read and understand.

                Customize Your EHR Templates

                One of the best ways to optimize EHR documentation is to customize your templates. Many EHR systems offer pre-built templates that are designed to be generic and cover a wide range of scenarios. However, these templates may not be tailored to your specific needs or the needs of your patients. By customizing your templates, you can ensure that you capture all the necessary information for each patient encounter while reducing the amount of time it takes to document.
                To customize your templates, start by identifying the common elements that you include in every patient encounter, such as vital signs, medications, and allergies. Then, create a template that includes these elements and any other information specific to your practice or patient population.

                Learn more about how to customize templates with companyOn here!

                Document in real-time

                Try to document patient encounters as they happen, rather than waiting until later. This can help to ensure that important details are not forgotten, and it also makes it easier to provide continuity of care. By documenting patient encounters in real-time, you can also be sure that the information is accurate and up-to-date.

                Using Voice Recognition Technology

                Typing on a keyboard or touchscreen can be time-consuming, especially when you’re on the go. Fortunately, many EHR systems now offer voice recognition technology that allows you to dictate your notes instead of typing them. Voice recognition technology can significantly reduce the time it takes to document patient encounters, allowing you to focus more on providing care. 

                If the device you use to access CompanyOn offers voice recognition technology, you can use this capability to document care within CompanyOn. Please refer to your device manual to learn more and give it a try.

                Using EHRs with Mobile-Friendly Interfaces

                When you’re on the go, you need an EHR system with a mobile-friendly interface that allows you to access patient data quickly and easily. Look for EHR systems that offer mobile apps or web-based interfaces that are optimized for use on smartphones and tablets. These interfaces should be easy to navigate, with simple menus and quick access to commonly used features.

                Using an EHR system with a mobile-friendly interface can significantly reduce the time it takes to document patient encounters and access patient data, allowing you to provide more efficient and effective care.

                CompanyOn uses a mobile-friendly interface that allows you to access it on any device, from anywhere at any time.

                Using Patient Portals to Engage Patients

                Finally, using patient portals can help you engage patients in their care and reduce documentation time. Patient portals allow you to engage patients in advance and request information electronically prior to care, schedule appointments and communicate with their healthcare providers. By encouraging patients to use these portals, you can reduce the time it takes to document patient encounters and ensure that patients have access to important information.

                CompanyOn online services allow you to create a patient portal and communicate with patients in a more efficient way. Check out how it works here.

                In conclusion, effective documentation of patient care is a critical aspect of providing quality healthcare, and utilizing the right tools can make all the difference. By using EHR templates, customizing them to fit your practice’s specific needs, documenting patient encounters in real-time, utilizing voice recognition technology, and using mobile-friendly EHR interfaces and patient portals, you can streamline your documentation process and ultimately provide more efficient and effective care to your patients. At CompanyOn, we provide a range of services that support these best practices and help you optimize your EHR documentation for better patient outcomes.

                At CompanyOn, we are dedicated to providing unwavering support to our community of solo practitioners, no matter where they are in their journey towards professional independence. We believe in fostering open communication and collaboration with our valued community members, and would be delighted to hear from you regarding any specific topics you would like us to address. Please don’t hesitate to reach out to us at [email protected] with your suggestions or feedback.

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                The Cost of No-shows and Late Cancelations: How to Prevent them

                The Cost of No-shows and late cancelations: How to Prevent them

                No-shows and late cancelations can prove costly to your practice — not only in terms of wasted time and cost, but also in missed revenue.



                Footcare nurse helping client

                We all know how hard it is to maintain a client who does not show up for appointments or cancel at the last minute and the overall effect on the management of your business.

                In this article, we explore what you can do to reduce the impact of no-shows and late cancelations, and some tips for dealing with those difficult patients who always seem to choose the 9th option when it comes to showing up for appointments.

                1. Incorporate automated reminders

                A system that puts a dent in no-shows: Reminders are a great tool to help clients stick to their appointments. Clients who fail to show up could be empowered with a text or email reminder.

                Additionally, if clients need to change or cancel an appointment, a reminder allows them to connect with you in advance — giving you time to reschedule the visit for a later date and assign the time to another visit.

                With CompanyOn you can send automated appointment notifications and reminders via email and SMS. You can choose what clients and services you want to send reminders about. And let’s not forget the ability to add customized notes.

                2. Build a patient wait list

                A patient wait list can be a tremendous asset in growing your practice and saving you money. By having a list of clients wanted to be seen as soon as a slot becomes available, it’s easy to schedule visits that were canceled or rescheduled by other patients.

                Having a system where you can easily access the client’s information and book an appointment as soon as possible, is priceless.

                To learn more about how you can create your own patient waitlist, click here.

                CompanyOn offers you the feature to set penalties for no-shows, that could be automatically set as part of your services charges.

                3. Create a no-show/late Cancellation policy

                Studies have shown that even if this policy is never implemented, notifying clients of a no-shows/ late cancellation policy, decreases no-shows at a high rate.

                Within CompanyOn you can set penalties for no-shows/late cancelations, as part of your services charges.

                At CompanyOn, we’re committed to supporting our community of solo practitioners, no matter if they are just thinking in pursuing professional independence, or they are already well established solo practitioners.

                Ready to make the switch?

                Try Our Platform Free for 14 days.

                See CompanyOn in Action

                Schedule A Free 1:1 Personalized Demo

                The Story of Serenity

                From paperwork woes to hassle-free harmony

                Success for Serenity Nursing Foot Care Services with CompanyOn

                Serenity at your door

                Serenity Nursing Foot Care Services

                Before CompanyOn

                Christina felt disorganized and stressed as she found herself constantly looking for papers and trying to create her own templates for her new practice. She was in need of a platform that was tailored to support Canadian healthcare standards while also being easy to use and affordable during her startup phase. Christina was having a hard time finding a platform that would support her business needs and growth, until she found CompanyOn.

                Christina Nasso

                Serenity Nursing Footcare Services


                Mobile foot care nursing services


                “CompanyOn is a great company. My onboarding to the platform went smoothly with the help of the supportive and knowledgeable team at CompanyOn. My business is much more organized and simplified now. Their features are customized to businesses which makes starting, owning, and running my practice more efficient. Daily operations are made easy and they take care of the billing and scheduling. My clients feel cared for with the reminders they receive through text or email. This is just one of the many great features that my company uses!”

                Christina Naso

                Serenity since switching to CompanyOn

                Christina saw immediate results with her daily management of the business and has more capacity to invest in long-term plans.

                Healthcare Practitioner Using Practice Management App

                Immediate results

                Safe and secure cloud storage of client and business records

                Easy navigation to client’s address with the integrated map feature


                Automated organization of daily operations and paperwork

                Affordable platform


                Long term solutions

                Simplified scheduling and organization of daily, weekly, monthly appointments


                Documentation and custom client profiles for each client visit, updates, follow up assessments and more

                Compliance with privacy and confidentiality standards


                Specialized charting and a way to audit and keep up with current standards


                The Company On difference

                Why Christina recommends CompanyOn to other solo practitioners:


                Based in Canada, so you can feel confident that your practice is compliant with Canadian healthcare regulations


                An approachable team who cares about their platform users and wants them to succeed


                Knowledgeable and supportive in helping her learn the new software


                Easy to transition from existing way of doing business to the Company On platform