How to Create a Safety Culture Within your Business

For independent practitioners and business owners, creating a safety culture is more than fulfilling a legal obligation—it’s a commitment to the well-being of everyone involved in your organization. Prioritizing safety helps protect yourself, your staff, and your clients, while also strengthening your practice’s operational stability and reputation.

Developing a strong safety culture doesn’t happen by accident. It requires intentional training, consistent communication, and leadership that places health and well-being at the center of your operations.

Why Investing in Safety Culture Matters

Training and education are powerful tools to boost knowledge, develop critical skills, and shift mindsets around workplace safety. When you empower yourself and your staff to recognize hazards and implement safe work practices, you don’t just reduce risks—you also improve engagement, motivation, and even productivity.

An effective safety program, with ongoing training and clear policies, can lead to:

  • Increased staff loyalty and satisfaction

  • Fewer accidents and incidents

  • Stronger compliance with health and safety regulations

  • Improved operational efficiency and lower turnover

By investing in worker education, you send a clear message: safety is a core value, not an afterthought.

🔗 Need more resources on building a solid foundation? Learn how to create a strong healthcare brand based on your core values.


Safety Orientation: Setting the Tone from Day One

For solo practitioners bringing on new staff—or even orienting themselves—safety orientation is a critical first step. A structured onboarding process ensures that safe behaviors are embedded into your practice culture right from the beginning.

Effective safety orientation should include:

  • Introduction to workplace-specific hazards

  • Review of employee rights and responsibilities

  • Training on your clinic’s safe work procedures

  • Supervision to ensure understanding and proper execution

Providing robust safety orientation helps build a foundation of trust and establishes clear expectations for everyone involved.


Three Essential Topics Every Training Program Must Cover

Whether you’re hiring your first employee or expanding your practice, be sure your training program includes these core topics:

  • Rights and Responsibilities: Help workers understand their legal rights to a safe workplace and their responsibilities to report hazards or unsafe practices.

  • Workplace Hazards: Identify potential dangers specific to your environment, from ergonomic risks to exposure to chemicals or infection control breaches.

  • Safe Work Procedures: Teach and document the safest way to perform job tasks, ensuring consistency and minimizing risk.

🔗 For comprehensive guidelines on orientation and safety, visit WorkSafeBC’s training resources.


Building a Lasting Safety Culture

Creating a safety culture doesn’t end with orientation—it requires ongoing effort. Here’s how to strengthen your workplace safety practices:

  • Provide continuous training: Reinforce safety practices regularly through refreshers or updated protocols.

  • Maintain accurate training records: Document all safety education activities to demonstrate compliance and track progress.

  • Encourage worker feedback: Make it easy for staff to report safety concerns or suggest improvements without fear of retaliation.

  • Lead by example: Consistently model safe behaviors to reinforce their importance within the workplace.

By demonstrating commitment to safety, you show that it’s not just about policies—it’s about people.


Final Thoughts: Safety Culture Is a Business Investment

Investing in creating a safety culture is an investment in your business’s future. It protects your people, enhances your professional reputation, and builds a positive environment where trust and responsibility thrive.

Health and safety are not one-time tasks; they are ongoing commitments that should be woven into the very fabric of your practice’s operations.


🔍 Need Help Customizing Safety Training for Your Practice?

While this article provides a strong starting point, every healthcare environment is unique. At CompanyOn, we help solo practitioners not only streamline operations and compliance but also integrate safety best practices into their workflows.

✅ Secure document management
✅ Patient and staff record tracking
✅ Tools for operational compliance

👉 Learn more about how we support independent healthcare providers or contact us today to explore your options.

Resources

General Duties of Employers. Workers Compensation Act. (n.d.). Retrieved March 30, 2022, from https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/19001_02#section21 

About the Author

Margo Wipf,

Margo Wipf,

Programs Director, The Safe Way – Workplace Safety and Human Resource Corporation

Margo is a solutions and values-based safety consultant and Director of Programs with The Safe Way – Workplace Safety and Human Resources Corporation. Her safety company’s vision is to ensure safe work behaviours and environments for all workers, including the continuing care sector.

She excels at helping business owners establish a system to identify risk management issues, employment standards; Worksafe requirements, and much more. 

Her method of approach is what sets her apart; she coaches, motivates, and builds relationships that promote safety culture and mitigate risk. She collaborates with solo practitioners creating safety policies and procedures that fit company needs and meet regulatory compliance. For the solo practitioner, these deliverables save money, provide peace of mind, and more time to focus on business and client needs.

To learn more about Margo and how she can help your business, please visit her website at www.thesafeway.ca

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Health & Safety: What’s in Your First Aid Kit?

As a healthcare business owner or solo practitioner, ensuring workplace safety is more than a legal obligation—it’s a cornerstone of your commitment to care. Whether a minor cut or a serious injury occurs, having the right first aid equipment, supplies, and trained attendants available can reduce the severity of incidents and even prevent workplace fatalities.

Why Your First Aid Kit Matters

Providing immediate care to injured staff members helps mitigate the impact of injuries and fosters a safer, more responsive work environment. But having a first aid kit is only part of the solution—it’s about having the right kit, procedures, and training in place.


How to Determine the First Aid Needs of Your Practice

Start by conducting a first aid needs assessment specific to your worksite. This evaluation identifies potential hazards, accessibility challenges, and the types of injuries likely to occur—helping you build a customized response plan.

WorkSafeBC outlines six steps to guide your assessment:

  • Number of workplaces

  • Workplace hazard rating

  • Travel time to a hospital

  • Number of workers on a shift

  • Required first aid services for your site

  • Review and revise the assessment regularly

Based on these findings, outline the minimum level of first aid required, including appropriate supplies, emergency equipment, and assigned first aid attendants. From there, create clear procedures that explain how to call for help, where the kit is located, and who is trained to respond.

Looking to create a safety-first culture? Check out our article on How to Create a Safety Culture Within Your Business.


Don’t Overlook Training and Emergency Planning

For solo practitioners and small teams, emergency preparedness begins with training. According to the Workers Compensation Act, employers must provide the supervision and instruction needed to keep workers safe.

One of the most effective training methods? Mock drills. These simulated scenarios help employees practice their response, gain confidence, and identify areas for improvement. Follow each drill with a team huddle to gather feedback and revise protocols as needed.

Want more risk management strategies? Explore Essential Risk Management Strategies for Solo Healthcare Practitioners.


Safety Is a Shared Responsibility

Engaging your team in safety efforts builds trust, boosts morale, and increases productivity. When employees feel confident in emergency procedures and supported by leadership, they become active participants in creating a safer workplace.

As an independent healthcare provider, demonstrating your commitment to workplace safety not only protects your staff but also strengthens your brand’s reputation and operational integrity.


Want to Learn More?

Visit The Safe Way – Workplace Safety to explore resources, training options, and expert support for healthcare professionals.

For additional insights on solo practice safety and success, read our article: What Is a Solo Practitioner’s Role in Health and Safety?.

Resources

First Aid Requirements. WorkSafeBC. (2021, April 22). Retrieved March 30, 2022, from https://www.worksafebc.com/en/health-safety/create-manage/first-aid-requirements 

General Duties of Employers. Workers Compensation Act. (n.d.). Retrieved March 30, 2022, from https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/19001_02#section21 

About the Author

Margo Wipf,

Margo Wipf,

Programs Director, The Safe Way – Workplace Safety and Human Resource Corporation

Margo is a solutions and values-based safety consultant and Director of Programs with The Safe Way – Workplace Safety and Human Resources Corporation. Her safety company’s vision is to ensure safe work behaviours and environments for all workers, including the continuing care sector.

She excels at helping business owners establish a system to identify risk management issues, employment standards; Worksafe requirements, and much more. 

Her method of approach is what sets her apart; she coaches, motivates, and builds relationships that promote safety culture and mitigate risk. She collaborates with solo practitioners creating safety policies and procedures that fit company needs and meet regulatory compliance. For the solo practitioner, these deliverables save money, provide peace of mind, and more time to focus on business and client needs.

To learn more about Margo and how she can help your business, please visit her website at www.thesafeway.ca

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What is a Solo Practitioner’s Role in Health and Safety

As a solo practitioner, your duties and responsibilities keep you busy providing quality patient health care and following good business practices, standards, and regulations. However, it’s equally important to recognize that whether you’re an employer or an employee, you also have occupational health and safety rights and responsibilities.

Solo Practitioner Health

Health and Safety Duties for Nurse Practitioners

Familiarizing yourself with health and safety in the workplace is crucial. All roles have specific and different levels of responsibility that must be adhered to. For comprehensive guidance, you can visit WorkSafe BC’s Roles, Rights & Responsibilities to ensure compliance with occupational health and safety standards.

As an employer, your responsibilities include:

  • Training, Education, and Instruction: Provide thorough training on all the hazards associated with job duties and your workplace. Ensure proper supervision to confirm safe behavior.
  • Implementing Control Measures: Put in place measures to mitigate risks and regularly review and update these measures to protect your staff from injury, illness, or disease.

As an employee, the foundation of a nurse practitioner’s responsibilities starts with:

  • Working and Acting Safely: Follow all safety rules and procedures. Be aware of hazards and control measures, including the use of personal protective equipment (PPE). For more on how to create a safety culture, see How to Create a Safety Culture Within Your Business.

Do You Know the 3 Rights of Workers?

Everyone has the right to work in a safe and healthy environment. As a worker, you have three key rights in occupational health and safety:

  1. The Right to Know: Understand the hazards and potential hazards associated with your job.
  2. The Right to Refuse Unsafe Work: You can refuse unsafe work without penalty by the employer.
  3. The Right to Participate: Engage in safety discussions and activities at the workplace. For more insights, visit What to Consider When Providing Services in a Facility as a Solo Practitioner.

Promoting Safety Culture

As a nurse practitioner, it is vital to take time to familiarize yourself with occupational health and safety rights and responsibilities. Promoting a safety culture is an essential part of your role in keeping your workplace safe.

  • Connect with Your Health and Safety Committee: Work collaboratively to boost safety culture in your workplace. Preventing workplace accidents, injuries, and illnesses should be a collective effort.
  • Safety Goals: The ultimate goal for all nurse practitioners is to go home safely after every shift. To explore more ways to enhance safety culture, visit What’s a Health and Safety Program and Why It Is Important for You.

If you want to learn more about ways to develop safety culture in your workplace, consider reaching out to The Safe Way – Workplace Safety and Human Resources Corporation for assistance at [email protected].

About the Author

Margo Wipf, Programs Director, The Safe Way – Workplace Safety and Human Resource Corporation

Margo Wipf is a solutions-oriented safety consultant and Director of Programs at The Safe Way – Workplace Safety and Human Resources Corporation. Her vision is to ensure safe work behaviors and environments for all workers, including those in the continuing care sector.

Margo excels at helping business owners establish systems to identify risk management issues, employment standards, Worksafe requirements, and more. Her unique approach includes coaching, motivating, and building relationships that promote safety culture and mitigate risk. She collaborates with solo practitioners to create safety policies and procedures tailored to their needs, ensuring regulatory compliance. For the solo practitioner, these deliverables save money, provide peace of mind, and free up time to focus on business and client needs.

To learn more about Margo and how she can help your business, please visit her website at www.thesafeway.ca.

Related Resources:

By integrating these practices, solo practitioners can ensure that they not only comply with health and safety regulations but also foster a workplace culture that prioritizes the well-being of all individuals involved.

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Health & Safety: What do I do After a Staff Member Gets Hurt at Work?

Health & Safety: What do I do After a Staff Member's Been Hurt at Work?

As the owner of your business busy with maintaining quality patient care, the last thing you want to have to deal with is a workplace incident.

 

 

Health & Safety

When workplace incidents happen, they can lead to injury, illness or damage. The associated costs can be substantial for the injured worker, their families, co-workers and the business. For the employer, the outcome may include increased WorkSafe BC claims, premiums and administrative penalties.  For incidents that result in an injury or had the potential for causing a serious injury, it’s the employer’s responsibility to conduct an investigation.  Investigations help determine what happened, the cause and hazards and how to prevent similar incidents from occurring again.

Do you Know the Four Stages of Conducting an Investigation?

Employers’ responsibilities include conducting investigations and reporting incidents to WorkSafe BC. Depending on the type of incident and it’s severity, the employer may also need to immediately report it to WorkSafe BC.  Check out WorkSafe BC’s site for their Employer Incident Investigation Report (EIIR) and its associated Guide for Completing the EIIR to help you through the process. The EIIR captures relevant incident information and is divided into four stages of an investigation:

  1. preliminary
  2. interim corrective actions
  3. full investigation
  4. full corrective action

What are the Benefits of an Investigation?

Investigating incidents is a consultative process between employer and worker representatives. Participating in investigations lands within joint health and safety committee duties. Those who perform an investigation should be knowledgeable with workplace processes, policies and practices and OH&S legislation among other key sources of information. The process involves breaking down what happened and the “why’s” of an incident. Relevant information is gathered and analyzed and the root cause and contributing factors are determined. From this, the employer can implement a corrective action plan with accident prevention.  Other benefits from conducting an investigation are:

  • Prevents recurrences
  • Identifies gaps in safety procedures
  • Identifies safety trends
  • Improves safety awareness

Let’s Talk About Safety at Work!

When the employer investigates incidents, it showcases their commitment to the process, meeting legal requirements and supports due diligence. For nurse practitioners, whether you’re an employee or employer, take part in brief, regular and frequent proactive safety talks. Check out SafeCare BC’s Safety Huddles page for ways to engage staff on conversations about workplace health and safety. This increases hazard recognition and reporting, employee understanding of work procedures and safety culture.

Want to learn more on Incident Investigations? Contact Margo Wipf with The Safe Way – Workplace Safety for accident investigation training.

Disclaimer: This information is provided in an attempt to heighten sensitivity, increase awareness, and enhance judgments on this topic. We encourage our audience to contact their legal advisor and regulatory body to learn more. 

Resources

Conducting an Employer Investigation. WorkSafeBC. (2021, February 22). Retrieved February 13, 2022, from https://www.worksafebc.com/en/health-safety/create-manage/incident-investigations/conducting-employer-investigation

Reporting incidents to WorkSafe BC. WorkSafeBC. (2021, April 22). Retrieved February 13, 2022, from https://www.worksafebc.com/en/health-safety/create-manage/incident-investigations/reporting-incidents-worksafebc

Employer Incident Investigation Form. WORKSAFEBC. (2021, April 22). Retrieved February 13, 2022, from https://www.worksafebc.com/en/resources/health-safety/forms/incident-investigation-report-form-52e40?lang=en

Guide for Completing the EIIR. WORKSAFEBC. (2021, April 22). Retrieved February 13, 2022, from https://www.worksafebc.com/en/resources/health-safety/forms/incident-investigation-report-form-guide-52e40?lang=en

Safety Huddles. Safecare BC. (2019, December 11). Retrieved February 13, 2022, from https://www.safecarebc.ca/safetyhuddles/

About the Author

Margo Wipf,

Margo Wipf,

Programs Director, The Safe Way – Workplace Safety and Human Resource Corporation

Margo is a solutions and values-based safety consultant and Director of Programs with The Safe Way – Workplace Safety and Human Resources Corporation. Her safety company’s vision is to ensure safe work behaviours and environments for all workers, including the continuing care sector.

She excels at helping business owners establish a system to identify risk management issues, employment standards; Worksafe requirements, and much more. 

Her method of approach is what sets her apart; she coaches, motivates, and builds relationships that promote safety culture and mitigate risk. She collaborates with solo practitioners creating safety policies and procedures that fit company needs and meet regulatory compliance. For the solo practitioner, these deliverables save money, provide peace of mind, and more time to focus on business and client needs.

To learn more about Margo and how she can help your business, please visit her website at www.thesafeway.ca

Ready to make the switch?

Try Our Platform Free for 14 days.

See CompanyOn in Action

Schedule A Free 1:1 Personalized Demo

What’s a Health and Safety Program And Why It Is Important for Your Business?

What’s a Health and Safety Program? and Why It is Important for Your Business

As the owner of your business, being compliant with health and safety regulations includes having a safety program in place.

 

 

Foot Care Nurse

This written plan of action captures the practice commitment to identifying hazards and preventing injuries. Whether your company needs a formal or informal plan depends on staffing numbers and the risk involved with the work performed. In today’s workforce, especially within health care, COVID-19 adds additional risk and challenges.

Following Public Health Officer’s orders and updating your COVID-19 safety plan, is always a good idea. Check out the following Health Care related COVID-19 resources:

What are the Benefits?

Now more than ever, maintaining a safe and healthy work environment is a daily challenge. For solo practitioners, implementing a safety program can counter these challenges by addressing the hazards with appropriate control measures. When measures are in place, you would feel better supported and safer while performing your job. Other perks include:

  • Supports good business practices
  • Improves worker motivation 
  • Lowers injury rates 
  • Reduces risk
  • Promotes safety culture

WorkSafe BC has useful resources available on safety documentation, including developing a health and safety program and implementing a formal health and safety program.  Ensure you complete WorkSafe BC’s Due Diligence Checklist and confirm your documentation.

It takes Buy-in to Be Successful

It takes involvement and consultation from all levels, and most importantly, input from colleagues and your own experience for the development and implementation of a successful program. Ask for their opinion and concerns and draw upon their shared experiences to help mold your own program. 

Other ways to be successful:

  • Have constant and consistent communication  
  • Be transparent
  • Promptly address concerns 
  • Educate yourself and staff constantly
  • Incentivize hazard reporting

Once a safety plan is developed and implemented, be sure to regularly review to close any control gaps. Provide yourself and any staff training on the risks and control measures involved with the work you all perform and confirm their understanding.

Need assistance with developing and implementing a safety program in your workplace? Margo Wipf with The Safe Way – Workplace Safety can assist you and your team with creating a plan that meets your business needs and regulatory compliance.

Disclaimer: This information is provided in an attempt to heighten sensitivity, increase awareness, and enhance judgments on this topic. We encourage our audience to contact their legal advisor and regulatory body to learn more. 

Resources

Covid-19 safety plans: What you need to know. Safecare BC. (2022, January 12). Retrieved January 17, 2022, from https://www.safecarebc.ca/2022/01/12/covid-19-safety-plans-what-you-need-to-know/ 

Health Care. WorkSafeBC. (2022, January 9). Retrieved January 17, 2022, from https://www.worksafebc.com/en/covid-19/industry-specific-information/health-care 

Community-based health care. BC Centre for Disease Control. (n.d.). Retrieved January 17, 2022, from http://www.bccdc.ca/health-professionals/clinical-resources/covid-19-care/clinical-care/community-based-health-care 

COVID-19 Prevention. WorkSafeBC. (2022, January 7). Retrieved January 17, 2022, from https://www.worksafebc.com/en/covid-19/covid-19-prevention 

Health & Safety Programs. WorkSafeBC. (2021, April 22). Retrieved December 30, 2021, from https://www.worksafebc.com/en/health-safety/create-manage/health-safety-programs 

Due Diligence Checklist. WORKSAFEBC. (2021, April 22). Retrieved December 30, 2021, from https://www.worksafebc.com/en/resources/health-safety/checklist/due-diligence-checklist?lang=en 

How to Implement a Formal Occupational Health and Safety Program. WORKSAFEBC. (2021, April 22). Retrieved December 31, 2021, from https://www.worksafebc.com/en/resources/health-safety/books-guides/how-to-implement-a-formal-occupational-health-and-safety-program?lang=en

About the Author

Margo Wipf,

Margo Wipf,

Programs Director, The Safe Way – Workplace Safety and Human Resource Corporation

Margo is a solutions and values-based safety consultant and Director of Programs with The Safe Way – Workplace Safety and Human Resources Corporation. Her safety company’s vision is to ensure safe work behaviours and environments for all workers, including the continuing care sector.

She excels at helping business owners establish a system to identify risk management issues, employment standards; Worksafe requirements, and much more. 

Her method of approach is what sets her apart; she coaches, motivates, and builds relationships that promote safety culture and mitigate risk. She collaborates with solo practitioners creating safety policies and procedures that fit company needs and meet regulatory compliance. For the solo practitioner, these deliverables save money, provide peace of mind, and more time to focus on business and client needs.

To learn more about Margo and how she can help your business, please visit her website at www.thesafeway.ca

Ready to make the switch?

Try Our Platform Free for 14 days.

See CompanyOn in Action

Schedule A Free 1:1 Personalized Demo