VidalStep Foot Care
Transforming Passion into Exceptional Client Experiences.
Founded by Lisa Marie Hunt, RPN IIWCC, VidalStep was born out of a deep-seated passion for providing specialized, compassionate foot care to individuals with diabetes and high-risk foot conditions. Lisa identified a critical gap in personalized and empathetic foot care within her community and set out to create a practice where every client feels heard, understood, and empowered.
75%
Increase in clientele within just one year of adoption
50%
Faster payment collection
60%
Improvement in client appointment adherance
The Challenge: The Documentation Nightmare
Before partnering with CompanyOn, Lisa struggled significantly with managing client documentation and records. Vital information was often scattered, updates were cumbersome, and disorganization consumed valuable hours that could otherwise be dedicated to patient care. Lisa recalls,
“Keeping track of client information was definitely a hurdle. I felt overwhelmed by paperwork and less effective in providing the attentive care I was passionate about.”
The Solution: Streamlining with CompanyOn
CompanyOn transformed Lisa’s business operations by introducing a simplified yet powerful solution. The platform offered efficient charting, intuitive scheduling, seamless billing processes, and automated client communications. Lisa particularly praised CompanyOn’s mobile app, enabling her to manage client care effortlessly on the go and automatically track mileage—a simple innovation that proved invaluable.
Impact: Remarkable Growth & Efficiency
Since integrating CompanyOn, VidalStep has experienced a remarkable 75% increase in clientele within just one year of adoption. Client appointment adherence improved by 60%, largely due to automated reminders. Additionally, billing efficiency improved significantly, reducing payment collection time by approximately 50%. Lisa shares,
“The automated email reminders and online billing have been absolute game-changers. It’s reduced my travel time, saved hours each day, and significantly boosted my income by around 40%.”
More importantly, Lisa emphasizes the tremendous improvement in her work-life balance: “I now complete all documentation during client visits, which means I no longer bring work home. This has allowed me to reclaim personal time and focus entirely on providing exceptional patient care.”
A Moment of Delight: Client Satisfaction
Lisa’s favorite success moment underscores the direct impact on client satisfaction: “A client once expressed how convenient it was to receive invoices online and timely appointment reminders via email. Knowing that the system was making things easier for my clients—not just for me—was incredibly fulfilling.”
Why Recommend CompanyOn?
Lisa passionately recommends CompanyOn to fellow independent healthcare providers, highlighting its simplicity, concise features, and user-friendliness.
“Having ADHD, I appreciate that CompanyOn is straightforward and intuitive. It’s genuinely designed with the independent healthcare provider in mind.”
VidalStep isn’t just a foot care business—it’s a remarkable service creating meaningful connections with every patient. By standing out and addressing genuine client needs through personalization and exceptional service, VidalStep is not merely succeeding; it’s thriving.
CompanyOn empowered VidalStep to shift from paperwork to purposeful care, from disorganized to remarkable. Isn’t it time your practice did the same?
Ready to make the switch?
Try Our Platform Free for 14 days.
See CompanyOn in Action
Schedule A Free 1:1 Personalized Demo