Submit Insurance Claims Instantly — Right from CompanyOn
Healthcare professionals across Canada can now use TELUS Health eClaims through CompanyOn to direct bill insurers on behalf of their clients. No paperwork. No delays. No switching between systems.
Everything happens in one secure, seamless workflow.
WHAT IS TELUS HEALTH eCLAIMS?
TELUS Health eClaims is a direct billing service that allows licensed healthcare professionals to submit claims to participating insurers on behalf of their clients. When connected to CompanyOn, you can manage the entire process within your practice management platform.
70% of Canadians are covered by private insurers that use eClaims.
Offering direct billing helps you meet client expectations and reduces financial barriers to care.
BENEFITS FOR YOUR PRACTICE
A smoother workflow for you and your team
Easy and simple to use
Fully integrated with the CompanyOn billing and clinical workflow. No extra portals or manual steps.
Lower credit card processing costs
Only bill clients for the portion not covered by their insurer.
Use the TELUS savings calculator to estimate potential savings.
A competitive advantage
Offer a payment experience your clients love and create long-term loyalty.
Direct billing is now one of the most requested features in Canadian healthcare practices.
Fewer administrative errors
Automated claim submissions reduce the need for manual data entry.
Secure and compliant
Backed by TELUS Health’s infrastructure and CompanyOn’s privacy-first design.
How to configure Telus eClaims in CompanyOn
BENEFITS FOR YOUR CLIENTS
A better, simpler, more affordable experience
1. Lower out-of-pocket expenses
Clients only pay the portion not covered by their insurer—right at checkout.
2. Less paperwork
No more submitting claims themselves. Everything is handled instantly.
3. Instant responses
Insurance coverage is verified in real time, so clients know exactly what’s covered.
A TRUSTED SOLUTION USED ACROSS CANADA
More than 100,000+ healthcare professionals already use TELUS Health eClaims in their practice.
94% of current users would recommend it to their peers.
WHO CAN USE eCLAIMS?
If you are a regulated healthcare professional in Canada, you may be eligible to use TELUS Health eClaims. This includes:
- Acupuncturists
- Chiropractors
- Dietitians
- Massage Therapists
- Naturopathic Doctors
- Occupational Therapists
- Physiotherapists
- Psychologists
- Psychotherapists
- Podiatrists / Chiropodists
- Social Workers
- Speech-Language Pathologists
- Osteopaths
- Physical Rehabilitation Therapists
(Eligibility depends on profession, province, and insurer coverage.)
HOW IT WORKS
Getting started is simple
Register for TELUS Health eClaims (free)
Get approved by TELUS Health
Connect your eClaims account inside CompanyOn
Submit claims instantly from any appointment.
WHY COMPANYON + eCLAIMS?
Together, CompanyOn and TELUS Health eClaims give you a fast, consistent and secure billing experience.
- Submit and track claims directly from CompanyOn
- Reduce admin time and manual reconciliation
- Offer a smoother and more transparent client experience
- Increase trust and loyalty by offering direct billing
- Improve clinic efficiency without adding complexity
NEED HELP WITH eCLAIMS?
Our support team is here to help you set up your eClaims integration or answer any questions.
You can also visit the TELUS Health eClaims Help & Resources Centre for additional guidance.
Direct billing provided by: